Conditions of our special offers
Terms and conditions of our special offers can be found below.
We reserve the right to modify or discontinue any or all of our offers or restrict their availability to any person at any time for any or no reason and without prior notice or liability to you.
Price Beat Guarantee
We are 100% sure that our installation prices are the best in our service area. If you get an estimate from us and you find a contractor who gives you lower price within 21 days we will beat that price by 5%, subject to the following conditions:
The Price Beat Guarantee applies to identical installation only, as follows:
Identical brands and key parts quoted as controllers, sensors, solenoids, sprinklers, pumps and relays
Identical quantities are quoted to the key parts above
Identical or improved way of handling of the landscaped area are quoted
Identical service is quoted (if applicable)
The Price Beat Guarantee applies to identical financial conditions only, as follows:
quote you requested must be in pounds sterling
must include any handling charges, booking fees, credit card fees and such like
cannot include in its price any money off coupons, corporate discounts, promotional vouchers or offers or bulk-buy discounts
The Gardener’s Rain must be able to obtain the same price without being a member or part of a loyalty scheme
The Price Beat Guarantee applies against prices from contractors only, as follows:
VAT registered sole traders or companies
With physical business address in the UK
With website where the irrigation installation as business activity is shown
The Price Beat Guarantee request can only be submitted to us once your order has been confirmed by us, and must be submitted within 21 days of your confirmed order.
The person responsible for making the order (lead name) must make the claim.
You must provide the detailed estimate and its descriptions of a lower price with a competitor that can be confirmed by our customer services team.
Pricematching can only be applied once per order.
Please note we cannot accept responsibility where you have failed to send us the information requested in the format required.
We will review the details of your Price Beat request and reply to you via email within 7 working days.
Free rain sensor with new installation
This offer is valid from 01.01.2020 till withdrawal.
– eligible for the “1st year free service” offer,
– there is a sensor input on the system quoted,
– first quote is accepted within 7 days of its issue,
– deposit is paid together with acceptance.
Hunter MiniClik or similar wired normally closed rain sensor (or similar) will be installed on the new system.
Only one rain sensor is supplied to one property in this offer, regardless of the number of systems are installed.
1st year free service with new installation
This offer is valid from 01.01.2019 till withdrawal.
Clients who ordered complete irrigation system(s) are eligible for Optimum Service Plan for one year where either the free service is offered in the estimate or the order price is above 2.000£ (For every quote issued after 01/05/2021).
Detailed conditions of the Optimum Service Plan are available here.
One year starts on the day of comission or complete handover of the system, whichever is earlier and ends 365 day later.
Optimum Service Plan includes two visits, one for autumn drainage, one for spring opening. Depending on the comission time of the installation, it can be done in reverse order.
Extended 24 month guarantee
We are 100% sure our installation met the highest standard. We are ready to extend our guarantee upto 24 months when you order the 2nd year service from us.
For extending you need to order our offered Optimum or Premium Service Plan for the 2nd year after installation and pay the full service fee prior to the service period.
Out of season discount
If you have a quote from us and you are not in urgent need to get the installation, we are ready to postpone it up to half year. It’s good for us, because we can use our capacity even in our quiet period and good for you, because we offer discount on the price, if you choose this option.
Usually our peak season starts in April and finishes by end of July – middle August. Another peak is around November however there can be changes in them.
You can find our “Out of season discount” in your quote. If you can’t find it, ask us to confirm or send.
This discount is about economic working so we cannot guarantee the installation time within the framework of this proposal. We will contact you at least two weeks before the planned starting time with the details.
For claiming this discount you have to order your installation within 30 days of quote issue by paying 10% deposit. When the installation date is issued, that has to be complemented to the general deposit requested in the quote.